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  •   about 14 years ago

Pixelated submissions?

Hello,
I submitted 2 photos--both high quality, large photos. Both appear pixelated on the gallery pages. Why is that? Is there a way to improve that?

  • 8 comments

  • Manager   •   about 14 years ago

    I forwarded your question to the support team at Challenge.gov - they should respond here with an answer.

  •   •   about 14 years ago

    Hi Sarah,

    Thanks for writing. Can you email the original photos to me at support@challengepost.com so I can investigate this for you?

    Best,
    Marny

  •   •   about 14 years ago

    Just to chime in - I have had the same issue.

  •   •   about 14 years ago

    Hi Sarah and Joshua,

    This is an issue with how our site processes images. We are looking into scheduling a fix soon. I apologize for the inconvenience.

    Best,
    Marny

  •   •   almost 14 years ago

    Has this been addressed? My large file is very pixelated as well.

  •   •   almost 14 years ago

    Hi Nicole,

    Thanks for writing. The issue has been noted and logged with our development team, but a fix has not yet been scheduled. I apologize for the inconvenience.

    Best,
    Marny

  •   •   almost 14 years ago

    Marny S,

    I've been following this thread, hoping for a solution....

    I've put off uploading my submissions until today in the hopes that either a solution or further instructions would be provided.

    I have uploaded my entries (all original size off of either a Canon 5Dmkii or a 60D), and yes, I have encountered the same problem.

    If y'all like the general composition of my photos, come September I will still have the originals in their un-pixillated glory!

    Thanks,

    - Ethan

  • Manager   •   almost 14 years ago

    Ethan, I am very sorry about the pixalation issue - I know that the folks at Challenge.gov are working at a fix. Your photos are not alone. We will definately request the orginal photo file from any finalists for posting.

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